General
- Getting Started with SoundCloud and Universe Integration
- What do your tickets look like?
- Is Universe PCI compliant?
- Privacy FAQ
- What is Order Protection?
- What languages does Universe support?
Event Creation
- Finalizing Your Universe Event on SoundCloud
- How to add a waiver checkout question
- Donations and pay-what-you-want tickets
- Set a refund policy
- Charge tax on your tickets
- Add an additional fee
Event Management
- Customize Your Confirmation Emails
- Set your event to require your approval for each booking
- Promote your event
- Set up affiliate links
- Set a custom URL for your event page
- Move customer orders between dates
Account Management
- Change your profile name
- Reset your password
- Delete your account
- Manage your email preference
- Change the email address on your Universe account
- Switch to a business or personal account
Payments & Fees
- Universe Payments - Service Fee Structure for SoundCloud Artists
- Withdrawing funds to restricted countries
- Customize your event's display and transaction currency
- Which payment methods does Universe support?
- Integrate with Stripe to process payments
- Payment processing preferences
Universe Payments
- Universe Payouts FAQ
- How to verify identification on your Universe Payouts account as an organization or business (EEA & UK only)
- How to verify identification on your Universe Payouts account as an individual (EEA & UK only)
- Withdraw funds after you have already set up your account
- How long does it take to receive your funds using Universe Payments
- Withdraw your funds from your Universe account balance
Data & Reporting
- Download your reports
- Chargebacks Report
- Requires Approval Report
- Check-ins Report
- Attendees Report
- Guestlist Report
Integrations
- Use TikTok Pixel on your Universe event
- Sending Universe data to other apps using Zapier
- Embed the Universe widget on your Squarespace site
- Embed the Universe widget on your Weebly site
- Embed the Universe widget on your WordPress.org site
- Sell tickets on your website with our embeddable widgets
Onsite
- Depreciation Notice - Manual Credit Card Entry in BoxOffice App
- Printing tickets on a Star Printer with Universe BoxOffice (iOS only)
- Printing tickets on a Boca Printer with Universe BoxOffice (iOS Only)
- Multi Scan Time Delay
- Sell tickets for your event using a QR Code
- Stripe Terminal Troubleshooting